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Data protection information for the websites / portal 
Kline Europe GmbH 


It is our aim that you feel comfortable on our website. The protection of your privacy and your personal rights are therefore important to us. We would therefore like to ask you to read the following summary of how our website works carefully. You can rely 
on transparent and fair data processing and we strive to handle your data carefully and responsibly. 

The following privacy notices are intended to inform you about how we use your personal data. In doing so, we comply with the strict provisions of German data protection law and the requirements of the European General Data Protection Regulation (GDPR). 

Scope of processing of personal data 

In principle, we only collect and use personal data from you to the extent that this is necessary to provide a functioning website and our content and services, for example if you register on our website or log into an existing customer account or if you order products. The collection and use of your personal data takes place regularly only with your consent. 
An exception applies in such cases in which prior consent is not possible for actual reasons and the processing of the data is permitted by statutory provisions. 
The security of your personal data is a high priority for us. We therefore protect your data stored by us through technical and organizational measures in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal data are committed to data secrecy and must comply with this. To protect your personal data, it is transmitted in encrypted form; for example, we use SSL=Secure Socket Layer for communication via your internet browser. You can recognize this by the lock symbol that your browser displays for an SSL connection. In order to ensure the permanent protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process and use data on our behalf and according to our instructions. 


Processing purposes and legal bases for processing your personal data 

We collect, process and use your personal data for the following purposes:

Justification and implementation of contractual relationships 
Sending of newsletters 
Marketing measures

Customer Service and Customer Support


Provision of telemedia, such as for order processing of our online range of goods and services 

The processing of your personal data can be based on the following legal bases: 
Article 6 paragraph 1 lit. a GDPR serves as the legal basis for processing operations in which we obtain your consent for a specific processing purpose. 
Art. 6 (1) lit. b GDPR, insofar as the processing of personal data is necessary to fulfill a contract, eg when you purchase a product. The same applies to such processing operations that are necessary to carry out pre-contractual  measures, such as inquiries about our products or services. 
Art. 6 (1) lit. c GDPR, insofar as we are subject to a legal obligation that requires the processing of personal data, such as the fulfillment of tax obligations. 
Art. 6 (1) lit. d GDPR in the event that vital interests of you or another natural person require the processing of personal data. 
Article 6 paragraph 1 lit. f GDPR applies on the basis of our legitimate interests, e.g. when using service providers in the context of order processing, such as shipping service providers or when carrying out statistical surveys and analyzes as well as logging registration processes. Our interest is focused on the use of a user-friendly,  appealing and secure presentation and optimization of our website, which serves both our business interests and meets your expectations. 

Duration of storage and routine deletion of personal data 

We process and store your personal data only for the period necessary to fulfill the storage purpose or if this is provided for in laws or regulations. After the purpose has ceased to exist or has been fulfilled, your personal data will be deleted or blocked. In the case of blocking, the deletion takes place as soon as legal, statutory or contractual retention periods do not conflict, there is no reason to assume that deletion would impair your interests worthy of protection and deletion would not cause a disproportionate amount of effort due to the special type of storage. 

Collection of general data and information, so-called  log files 
With each visit, our website collects a range of general data and information based on Article 6 Paragraph 1 lit. f GDPR, which is temporarily stored in log files on a server. A log file is created as part of an automatic log of the processing computer system. Can be recorded: 
Access to the website (date, time and frequency) How you got to the website (previous page, hyperlink, etc.) Amount of data sent 
Which browser and which browser version you use 
The operating system you are using Which internet service provider you use 
Your IP address, which your Internet access provider uses to connect your computer to Internet assigns 
The collection and storage of this data is necessary for the operation of the website, 
to ensure the functionality of the website and to deliver the content of our website correctly. In addition, we use the data to optimize our website and to ensure the security of our IT systems. For this reason, the data is stored for a maximum of 7 days as a technical precaution. 
We also use this data for the purposes of advertising, market research and the needs­based design of our services by creating and evaluating usage profiles under pseudonyms, but only if you have not exercised your right to object to this use of your data (see Notes to the right of objection under “Your rights”). This also includes the so-called  "Remember Me" function, which you can turn off in your customer account under "Personal Data". 

Cookies, web analysis services and social media 


We use cookies, web analysis services and social media plugins on our website. 

Sending information about our offer and special offers as well as other messages, e.g. newsletters 


We use your data to send the information you have ordered about our offer and other promotions to the e-mail  address you have provided. This is only done with your consent or legal permission. Consent to shipping is based on Article 6 Paragraph 1 Letter a, Article 7 GDPR and Section 7 Paragraph 3 UWG. 


a) Newsletter registration on our website 

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us, i.e. at least your e-mail  address. Registration takes place using the so-called  double opt-in  procedure. After registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that nobody can register with someone else's e-mail  address. Your consent will be obtained for the processing of the data as part of the registration process and reference will be made to this data protection notice. 

b) postage 

We can also use your data to send information about our offers and promotions by post. 

We want you to enjoy reading our emails. That's why we try to only include content that you are likely to be interested in. We therefore measure and store opening and click rates in your user profile, i.e. if and when you receive our e-mails 
open, what content of the e-mails  you click on and when, and whether and why our e-mails  could not be delivered. We use this information for statistical purposes. 

Of course, you can unsubscribe from receiving our information at any time, ie Revoke your consent with effect for the future. You will find a corresponding unsubscribe link in every e-mail  or newsletter and you can confirm the unsubscribe on our website. You can also contact us at any time to withdraw your consent: 

By E-Mail: 

By post: K Line Europe GmbH,

SEGRO Park Düsseldorf-Süd

Section 203 K
Bonner Straße 203-393

40589 Düsseldorf-Benrath


Certain information messages that are necessary for contract processing and the function of our website, for example for the service (e.g. confirmation of registration, information from customer service) or for a chargeable package (e.g Order confirmation, contract documents, payment processing) cannot be canceled. You will receive these communications using the contact information you have provided. 

Processing of personal data when making contact, Registration or guest order 

a) Contact 

When you contact us by telephone, e-mail  or via a contact form, the data you provide will be stored by us based on Article 6 (1) (a) GDPR in order to answer your questions. The contact is logged in order to be able to prove the contact in accordance with the legal requirements. Your consent will be obtained for the processing of the data as part of the contact form and reference will be made to this data protection notice. We delete the data arising in this context when the respective conversation with you has ended and the relevant facts have been finally clarified. 

b) Registration 

On our website we offer you the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. Registration serves to fulfill a contract or to carry out pre-contractual  measures and is therefore based on Article 6 (1) (b) GDPR. 

Depending on the individual case, we require contact details, such as name, delivery and billing address and e-mail  address, as well as information on the type of payment method you have chosen, for the conclusion and processing of contracts. In addition, we use your data to maintain our customer database so that only correct data is stored there. In order to avoid typing errors and to ensure that the items you have ordered reach you, we will check that your address is complete and correct when you enter it. 

c) Guest order 

You have the option to place your orders as a guest. If you choose this type of order, you 
do not have to register before placing an order. Please note that you will have to re-enter  
your data for each additional order. 

We collect, process and use the information you provide as part of a guest order 
for the purpose of executing the contract in accordance with Article 6(1)(b)  GDPR. We store 
the information you provide for the period of processing and processing your order. Your data 
will then be deleted unless you decide to activate your customer account within 14 days of 
placing your order. Data that we have to store due to legal, statutory or contractual storage 
obligations will be blocked instead of being deleted in order to prevent use for other purposes. 

d) Miscellaneous 

Based on Article 6 Paragraph 1 lit. c and f GDPR, we use and store your personal data and technical information to the extent necessary to prevent or track misuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks on our IT systems. This also takes place if we are legally obliged to do so, for example due to official or court orders, and for the protection of our rights and claims as well as for legal defense. 

Disclosure of Personal Information to Third Parties 

When passing on your personal data, we always ensure the highest possible level of security. 
Therefore, your data will only be passed on to previously carefully selected and contractually 
bound service providers and partner companies. In addition, your data will only be forwarded 
by us to bodies that are obliged to maintain an appropriate level of protection. 

a) Disclosure within affiliated companies in accordance with Article 6 (1) 

(b) GDPR 

We pass on your personal data to affiliated companies for the conclusion and 
processing of contracts for offers on our website/portal  for storage in central databases 
and for internal group billing and accounting purposes. This is necessary in particular 
so that you can use all of our offers. 

b) Passing on to service companies in accordance with Article 6 (1) b and f GDPR 

Various service companies work for us for the operation and optimization of our website 
and our services and for contract processing, e.g. for central IT services or hosting our 
website, for the payment and delivery of products or for device installation or for sending 
newsletters , to whom we pass on the data required to fulfill the task (e.g. name, address). 

Some of these companies work for us by way of order processing and may therefore only use the data provided in accordance with our instructions 
use. In this case, we are legally responsible for appropriate data protection precautions at the 
companies commissioned by us. We therefore agree specific data security measures with these 
companies and monitor them regularly. 

Your order will be shipped via a service provider such as DHL or UPS. 
This service provider receives information from us, such as the e-mail  address you provided 
when ordering, in order to be able to arrange an individual delivery date with you. 

In contrast to order processing, in the following cases we transmit data to third parties for independent use for contract processing: 

  • When delivering goods to logistics companies and when ordering specified postal service provider. 

  • When paying for goods to the specified when ordering Payment service provider or a financing bank. In the case of credit card payments, a transaction-based  security check is carried out with the help of the payment service provider to avoid credit card fraud. When paying, we do not record or store any payment transaction information such as credit card numbers or bank details. You only disclose this directly to the respective payment service provider. The exception to this is what is known as a pseudo card number for credit card payments: a pseudo card number is stored for your customer account so that you do not have to re-enter  your credit card data for each payment transaction. The pseudo card number only enables the payment of offers on our website that are ordered from your customer account and is not identical to the credit card number. 

c) Disclosure to other third parties in accordance with Article 6 (1) (c) and (f) GDPR 

Finally, we will pass on your data to third parties or state bodies within the framework of 
existing data protection laws if we are legally obliged to do so, for example due to official or 
court orders, or if we are entitled to do so, for example because this is necessary to prosecute 
criminal offenses or to exercise and enforce our rights and claims is required. 

Login with Facebook 

If you are registered with Facebook, you can register and log in with us using your Facebook 
account by linking your Facebook account to your account on our website. Please note that 
Facebook's privacy policy and terms of use apply to your Facebook account 
(;  Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). 

a) Registration via Facebook 

If you want to create a new account on our website, you can register with your Facebook 
account. In the first step of registering with Facebook, Facebook asks you to provide your 
Facebook access data and to log in or register with Facebook. If you are already logged into 
Facebook, this step will be skipped. In a second step, you can connect your Facebook profile to 
the Facebook application from our website. At this point you can find out what information 
Facebook can transmit to us from your Facebook account (information on your "public profile" on 
Facebook: first name, last name, age group, profile picture, 
cover photo, gender, friends list, Facebook username and user identification number (Facebook ID) and other information that you make publicly available on Facebook, and your email address). From this data we only take your email address, your first name and your 
last name in order to create your account on our website. You must also agree to our data 
protection information. You can edit your first and last name before saving. If you later want 
to change your email address, you must disconnect from your Facebook account. 

b) Connect an existing account on our website to Facebook 

If you already have an account with us and want to connect it to your Facebook account, you will find this function in the "My Account" area on our website. From there, call up the settings for social networks. If you connect both accounts, you can also log in to 
our website with your Facebook account in the future. The same data is transmitted to us by Facebook and stored as described above under "Registration via Facebook". 

c) Register with Facebook (login) 

If you have registered on our website with your Facebook account or have connected 
your account on our website to your Facebook account, you can always log in to our 
website using the “Login with Facebook” button. 
To do this, you must be logged in to Facebook 
You always have the option of registering on our website without your Facebook 
account. To do this, you need the e-mail address from your Facebook account used to 
register or connect the accounts and your current password for our website. 

d) Disconnecting 

If you would like to temporarily disconnect your account on our website from your 
Facebook account, please call up the social network settings in the “My Account” area 
on our website. In order to permanently disconnect, you must delete the Facebook app 
from us in your Facebook account in the app center in the "Your applications" area. To 
do this, click on "Remove application" in the settings of our app. 

Use of the IT chat consultant function in accordance with Article 6(1)(f)  GDPR 

We offer you the "IT chat consultant" function to make our service even more 
pleasant for you. Here you have the opportunity to get advice on our website in the 
chat before you make your purchase. The entire chat process is anonymous, without 
your name or other personal data being displayed or logged, or the customer advisor 
being able to view customer data. In order to constantly improve the quality of our 
customer advice in the chat, we record this chat history for training purposes. These 
recordings will be deleted by us after evaluation. 

Your rights 

Of course, you have rights with regard to the collection of your data, which we would like to 
explain to you here. If you would like to make use of one of the following free rights, a simple 
message to us is sufficient. You can use the following contact details without incurring any 
costs other than the transmission costs according to the basic rate 

By E-Mail: 

By post: K Line Europe GmbH,

SEGRO Park Düsseldorf-Süd

Section 203 K
Bonner Straße 203-393

40589 Düsseldorf-Benrath


For your own protection, we reserve the right to obtain further information that is 
necessary to confirm your identity and, if identification is not possible, to refuse to process 
the request. 

a) Right to information 

You have the right to request information from us about the personal data stored about you. 


b) Right to rectification 

You have the right to demand immediate correction and/or  completion of the personal data concerning you. 


c) Right to restriction of processing 

You have the right to demand the restriction of the processing of your personal data if you 
dispute the accuracy of the data, the processing is unlawful, but you refuse to delete it and 
we no longer need the data, but you need them to assert, exercise or defense of legal claims 
or you have lodged an objection to the processing. 


d) Right to Erasure 

You have the right to request the deletion of your personal data stored by us, unless the 
exercise of the right to freedom of expression and information, processing to fulfill a legal 
obligation, for reasons of public interest or to assert, exercise or defend legal claims is 


e) Right to information 

If you have asserted the right to rectification, erasure or restriction of processing, we will notify all recipients to whom your personal data has been disclosed of this rectification or erasure of data or restriction of processing, unless this proves impossible or involves a disproportionate effort. 


f) Right to data portability 

You have the right to have personal data that you have provided to us handed over to you or to a third party in a structured, common and machine-readable  format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible. 


g) Right to object 

If your personal data is based on legitimate interests in accordance with Art. 
6 Paragraph 1 lit. f GDPR are processed, you have the right to object to the 
processing at any time in accordance with Article 21 GDPR. 


h) Right to withdraw consent 

You have the right to revoke your consent to the collection of data at any time with effect for the future. The data collected up to the legal force of the revocation remain unaffected. Please understand that the implementation of your revocation may take a little time for technical reasons and you may still receive messages from us in the meantime. 


i) Right to lodge a complaint with a supervisory authority 

If the processing of your personal data violates data protection law or if your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. 

Change of the data protection information 

In order to ensure that our data protection information always corresponds to the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection notices have to be adjusted due to new or revised offers or services. 


Cookies, web analysis services and social media 

We would like to give you a pleasant online experience with our website and use cookies, web analysis services and social media plugins within the scope of Article 6 Paragraph 1 lit. f GDPR. 
For this purpose, we use various cookies and services to ensure the functionality of our website and to make the website as informative and user-friendly  as possible for you. It is important to us that you surf comfortably on our website and for this reason 
the continuous optimization of our website is of great importance. This includes, for example, pre-filled  form fields so that you do not always have to re-enter  all the data and settings you have made can be saved. It is also important to us that you see content on our website that actually interests you and makes your online experience easier. 
However, we do not lose sight of the careful handling of your personal data. Therefore, below you will find detailed information about the use of cookies and services used by us on this website. Of course, you have the option 
of deactivating all cookies and services. Be it by blocking or deleting cookies via your Internet browser or by separately deactivating them by setting a specified opt­out cookie or following a specified link. Please keep in mind that deactivation must be carried out for each browser you use. If all cookies are deleted in your browser, this also affects the corresponding opt-out  cookie 


Functional cookies 

Cookies are small text files that are placed in your browser history and are used to reconstruct settings you have already made and other changes that you have made on your next visit. 
These functional cookies ensure that our website works properly. These cookies are stored for a maximum of 2 years -after which they are automatically deleted. For example, the following functions are possible with these cookies: 

  • Saving products that you have placed in your shopping cart or wish list have set,

  •    saving the entries you made during check-out  or during an order so that you do not have to 

enter this data again,

  • saving preferences such as language, location, number of search results, etc., saving settings for optimal video display, such as the desired buffer size and the 

resolution data of your screen,

  • Recording your browser settings in order to optimally display our website on your screen to represent the detection of misuse of our websites and services, eg by the 

Registration of multiple consecutive and failed login attempts,

  • the smooth loading of the web page so that the web page remains accessible or

  • Saving your login details so you don't have to re-enter them each time. 

You have the option of blocking the setting of these cookies and deleting cookies that have already been set. You can obtain more detailed information on this from the manufacturer or in the help function of your internet browser. However, we must point out that certain functionalities on our website are no longer available or only available to a limited extent if you do not allow these functional cookies. 

Analysis services for statistical purposes 

In order to determine which content from our website is of most interest to you, we 
continuously measure the number of visitors and the most viewed content. 
We use the data collected for statistical purposes, for example 

  • to record the number of visitors to our websites, 

  • to record the respective visit time of our website visitors, 

  • to record the order of visits to various websites, 

  • to assess which parts of our website need to be adjusted or 

  • for website optimization. 

We use the following services for statistical purposes, which you can disable by setting 
an opt-out  cookie or by following a link: 

Google Analytics 

Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies to enable an analysis of the use of our website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The cookies stored by Google Analytics are deleted after 14 months at the latest. 

Further information on data protection and the terms of use for Google Analytics can be found at:  and  

To deactivate Google Analytics, please download and install a plugin via your browser: 


Google Maps 

Google Maps API is a map service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. We use Google Maps API to display an interactive map and to create directions or to help you find a stationary market. When using Google Maps, information about your use of this website (including your IP address) can be transmitted to a Google server in the USA and stored there. 

Further information on data protection and the terms of use for Google Analytics can be found at:  and  

Marketing Services 

We use marketing services to show you interesting offers and offers from third parties. For this purpose, we place advertising via advertising partners or advertising networks that use third-party  cookies, which are activated when you visit our website and are only read by the respective advertising partner. In addition, we would like to only show you advertising that actually interests you. For this we use so-called  retargeting on our website for advertising tailored to your interests. The cookies stored temporarily for this purpose enable our retargeting partners to recognize visitors to our website under a pseudonym and only display products that are likely to interest our visitors. 

No personal or sensitive data is stored in the cookies of our retargeting partners. And the data collected is not merged with data that allows our visitors to be identified. 

These services serve us, for example,

Advertising measures used to measure success and billing between advertising partners and us,

to keep track of which ads you have already seen in order to prevent you from seeing the same thing 
again, view the number of page views on our website,

to be able to understand internal search requests, 
view views of product pages or Detect your login status.

We would like to point out that if you deactivate these services for marketing purposes, you will still be shown advertising. These advertisements can, for example, be adapted to the content of the website. You can compare this type of content-based  Internet advertising to advertising on television -for example, if you watch a TV show about cooking, you will often see an advertisement about cooking products in the relevant commercial breaks. 
We use the following services for marketing purposes You can disable opt-out  cookies: 

Facebook "Visitor Action Pixel" 

The "visitor action pixel" is a service provided by Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA or, if you are based in the EU, Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. This enables us to determine target groups for advertisements on Facebook, so-called  "Facebook Ads", based on website visits and surfing behavior there. We also use this pixel to measure the effectiveness of online marketing measures. This enables us to track the actions of users after they have seen and/or  clicked on a Facebook ad and then placed an order. 

When the website is called up, the pixel is integrated directly by Facebook and can save a cookie on your end device. If you subsequently log in to Facebook or are already logged in to Facebook, your visit to the website will be noted in your profile. The user data collected is anonymous to us and therefore does not allow us to draw any conclusions about the user's identity. However, this data is stored and processed by Facebook, so that it is possible to draw conclusions about the respective user profile. Data processing by Facebook takes place in accordance with Facebook's data usage guidelines. If you are not a member of Facebook, you are not affected by this data processing. 

It is also possible to deactivate the Facebook “visitor action pixel” using a plugin. 

Social Media Plugins 

On our website we offer you so-called  social media plugins from various social networks so that 
you can connect to your social media channels. These plugins are marked with a logo or the 
addition "Social Plugin". These plugins are integrated by, a service of Oracle 
America Inc., 500 Oracle Parkway, Redwood Shores, CA 94065, USA. 

When you visit our website that contains such a plugin, your browser establishes a direct 
connection to the servers of the respective social network. The content of the plugin is 
transmitted directly to your browser from the social network and integrated into the page. 
Through this integration, the social network receives the information that your browser has 
accessed the corresponding page of our website, even if you do not have a profile on the 
social network or are not currently logged in. This information (including your IP address) is 
transmitted directly from your browser to a social network server and stored there. If you are 
logged in to your account on one of these social networks while using our website, the social 
network can prevent your visit to our website Assign website to your profile directly. 

If you interact with the social media plugin, e.g. press the "Like" button or make a comment, 
this information is also transmitted directly to a server of the social network and stored there. 
The information will also be published on your profile and displayed to your profile friends. If 
you do not want a social network to assign the data collected via our website directly to your 
profile, you must log out of the social network before visiting our website. 

In order to protect your privacy, we use a technical solution to integrate the social plugins, 
which prevents data (e.g 
IP address) to or to social networks. Only when you click on the social 
media plugins for the first time are they activated. As a result, your browser retrieves the 
plugins from the servers and displays them as part of our website. Information 
(e.g. IP address) is transmitted to and to social networks. In addition, can store cookies or so-called  “web beacons” on your computer. 

Only with a second click on the social media plugin can you fully use the pass-on  function 
(e.g. "Like"). If you are a member of a social network and click on the corresponding social plugin, the provider of the social network may be able to link information about your visit to our website with your profile data there. Therefore, please find out about these functionalities from the operators of the social networks you use. 

More detailed information on how works can be found in the 
data protection information and additionally in the data protection information of the providers 
of the respective social media plugins. 

The following social media plugins are integrated on our website: 

Facebook Like / Share 

Betreiber: Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA 
Privacy Policy Facebook 
Google+ button Operator: Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA Privacy Policy Google+ 
Instagram Social Plugin Operator: Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA 
Privacy Policy Instagram 
Pin-it-Button  Operator: Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA Privacy Policy Pinterest 
Twitter Tweet Button Operator: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA 
Privacy Policy Twitter 
YouTube Social Plugin Operator: YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA Privacy Policy YouTube 

Change of the data protection information 

In order to ensure that our data protection information always corresponds to the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection notices have to be adjusted due to new or revised offers or services. 

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