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Business Developer (m/f/d)

Welcome to K Line Europe

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We are Europe's largest manufacturer of orthodontic clear aligners, headquartered in Düsseldorf, Germany, with branches and partners around the globe.
 

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Main duties

 

  • Respond to customer queries in a timely and accurate way, via phone, email or chat.

  • Identify customer needs and help customers use specific features.

  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).

  • Update our internal databases with information about technical issues and useful discussions with customers.

  • Share feature requests and effective workarounds with team members.

  • Inform customers about new features and functionalities.

  • Follow up with customers to ensure their technical issues are resolved.

  • Gather customer feedback and share with our Product, Sales and Marketing teams.

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Your qualifications

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  • Fluency in English.

  • Familiarity with our industry or having a medical background is a plus.

  • Ability to work independently and as part of a team.

  • Excellent communication and problem-solving skills.

  • Multi-tasking abilities.

  • Bachelor’s degree.

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Your advantages

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  • ​You become part of an ever-growing multinational team

  • Flat hierarchy and an employees-first philosophy

  • Part time (20-30h per week) or full time (40h per week)​

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If you see yourself in this position, don't hesitate to contact for any questions, or apply directly using the form below!

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Please attach your CV and all relevant documents.

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We are looking forward to your application!

For our Customer Service department, we are searching for a highly motivated English Speaker - Remote.


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Vielen Dank für Ihre Anfrage!

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