Business Developer (m/f/d)
Welcome to K Line Europe
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We are Europe's largest manufacturer of orthodontic clear aligners, headquartered in Düsseldorf, Germany, with branches and partners around the globe.
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Main duties
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Respond to customer queries in a timely and accurate way, via phone, email or chat.
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Identify customer needs and help customers use specific features.
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Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
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Update our internal databases with information about technical issues and useful discussions with customers.
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Share feature requests and effective workarounds with team members.
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Inform customers about new features and functionalities.
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Follow up with customers to ensure their technical issues are resolved.
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Gather customer feedback and share with our Product, Sales and Marketing teams.
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Your qualifications
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Fluency in English.
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Familiarity with our industry or having a medical background is a plus.
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Ability to work independently and as part of a team.
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Excellent communication and problem-solving skills.
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Multi-tasking abilities.
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Bachelor’s degree.
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Your advantages
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​You become part of an ever-growing multinational team
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Flat hierarchy and an employees-first philosophy
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Part time (20-30h per week) or full time (40h per week)​
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If you see yourself in this position, don't hesitate to contact for any questions, or apply directly using the form below!
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Please attach your CV and all relevant documents.
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We are looking forward to your application!
For our Customer Service department, we are searching for a highly motivated English Speaker - Remote.
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