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How to request refinements

Updated: Jun 2, 2022


1. Log into our portal

Go to https://clearalignerportal.com/ and log in with your account. If you do not have an account yet, click on "New Account"



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2. Select the case in your Dashboard


Select and click the respective case.



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3. Press the "Request Refinement" Button

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4. Insert comments and Images


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5. K Line will ship your clear aligners within 7 business days.


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